Terms of Service

Last updated: 11 November 2026

These terms cover your use of ooolala.chat and the Ooolala waitlist. Ooolala’s mobile app has not been released yet. When it is, it will come with its own full terms, shown to you before you create an account.

1. Using this website

You may browse the site and join the waitlist for personal, non-commercial purposes. Please don’t try to break the site, overload it, scrape it at scale, or use it to send spam or anything unlawful. We may block access if you do.

2. Pre-launch and the waitlist

Ooolala is in development. Joining the waitlist means you would like us to email you when the app is available. It is not a purchase, a reservation of a paid plan, or a promise that the app will launch on a given date. “Early 2027” is our current plan, and it may move.

Founding waitlist members are offered 3 months of Plus free once the app launches. We will confirm the exact conditions, such as how and by when to claim it, in the launch email. Plans, features and prices shown on this site are what we intend to offer and may change before launch.

3. How the app is intended to work

So you know what you’re signing up for, the following principles will apply once the app launches.

• Partners are AI. Margaux, Lucía, Kenji and the other conversation partners are AI characters, not real people. The app will say so.
• Practice, not guarantees. Corrections and pronunciation feedback are generated automatically and can be wrong. Ooolala doesn’t promise a particular level of fluency or an exam result.
• Age. You must be at least 13 years old to use the app. If you are under 18, ask a parent or guardian first.
• Subscriptions. Paid plans will be billed through the App Store or Google Play, and you will be able to cancel in your store settings at any time.
• Your content. You keep ownership of what you write and record. You give us permission to process it to run the service for you, as described in our Privacy Policy.

4. Intellectual property

The Ooolala name, wordmark, characters, illustrations, text and code on this site belong to us or our licensors. You may link to the site and share pages. You may not copy or reuse our material in a way that suggests it is yours or that we endorse you.

5. No warranty

The website is provided “as is” and “as available”. We don’t guarantee it will always be online, error-free or suitable for your purpose. Information on the site, including descriptions of features that don’t exist yet, is general and may be out of date.

6. Limits on liability

To the extent the law allows, we are not liable for indirect or consequential losses, or for loss of data or profit, arising from your use of this website or from relying on information on it. Nothing in these terms limits liability that cannot lawfully be limited.

7. Links and third parties

The site may mention third-party platforms, such as the App Store, Google Play and Google Fonts. They are separate services with their own terms, and we are not responsible for them. Mentioning them does not mean they endorse Ooolala.

8. Changes

We may update these terms as the product develops. The date at the top shows the latest version. Continuing to use the site after a change means you accept the updated terms.

9. Governing law

These terms are governed by the laws of Singapore. If we can’t settle a dispute by talking, it will be handled by the courts of Singapore. This does not take away any mandatory consumer protection rights you have under the law of the country where you live.

10. Contact

Questions about these terms: legal@ooolala.chat.